Back from work...
How was my day???
It was fairly ok to me...
Started at 8 till 2...
I was super busy from the time I start work...
A customer went to the drive-thru ...
The person delivering the order gave the wrong product to the customer...
So I had to deliver the correct one to her...
Luckily she stays very close by...
By the taxi meter,it was only $5.10 to and fro...
However it cost a total of $11.10...
Peak hours and the booking fee....
So you can imagine how close she stays....
Even the taxi driver was surprise that we have such service...
Hehehe....
Anyway, there was 3 large order just now...
One at 11.15am,11.30am and 12.45 pm...
The group that came in at 11.15am was a walk-in customer...
Luckily she ordered 1st so that it does not create a catastrophe in the kitchen...
It was not a difficult order and the customer was a very nice lady....
The one at 11.30 was a bit irritating....
I was delivering the order to the function room for them...
And this particular lady keep pestering me about her order not being there...
I have already told her that not all the order was send in yet...
(I wanted to say that"Sorry Mam,but I only have a pair of legs and a pair of hand to handle all this...But I didnt...Manage to curb maself from doing it....Imagine if I did...Hehehe)
She acted as if she had not had fast food before that she have to act so greedily...
Not only did her child have not gotten the order..Other children too have not gotten theirs...
She told me that she ordered with the teacher a Diet coke...
But the teacher didnt order any..So I took 1 coke and change it for her...
This is for all you guys out there...
It does not matter if you order coke or diet coke...It taste the same....
Only that Diet coke is much more gassy...
And if you tell me you order it as you are watching your weight,
bad news for you,it ain't going no where honey...
Back to the customer...
I just ignored her and just liase with the teacher that ordered the food...
The customer at 12.45pm was another story...
She wanted us to sponsor the free Orange Cordial drinks for the kids...
But she wanted it in the kids cup....
Ok fine...I sorted it out...
She also ordered some food...
And it will be a take out order...
Alright..That was settled...
But she came at 12.20pm...
She came and say that we promised her seating area for the children...
I did not take the order so I didnt know what the agreement was...
But from what I know all the orders will be a take out order....
So I asked my manager that liase with her that she was really too much...
It was good enough that we gave her the free drinks...
And we did not agree to reserve seating for her and her group...
But why is she putting words into our mouth and claim things that we did not agree upon...
It was really too much...Too too much....
Since my manager was the one who handled her order,he liase and settle everything with her...
I asked my manager and all he said was
"Its ok lah...Must always deliver what customer wants right..."
I wanted to say
"Ya..Deliver what customer wants...If they ask you to jump down,you will do that too??"
I didnt proceed further with it, as everything was already settled by then...
This kind of SINGAPOREAN will always exist...
I am proud to be one but when these people appear and give us a bad name,
I don't want to be associated with them....
Just because the company care about the customer's well-being,
it does not mean that you can take advantage of us....
We too,are humans...
Would you like it if you were treated like that???
My whole day was fine...Full of laughter and joke with my collegues....
Eventhough there was a shortage of manpower,everyone pulled through....
And we had fun at the same time....
I was all smiles throughout the day...
Although I dealt with difficult people...
I hope tomorrow is another fun day...
Hehe...Alright..Till then...
Take care everyone...
Ariverderchi...